Communication 101


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This interactive self-study e-learning course provides an introduction to communication. Using a range of realistic examples, scenarios and challenges, it is the ideal starting point to begin building your communication skills.

Communication 101 is for anyone looking for a clear, easy to understand introduction to communication. It is part of the Mind Tools 101 self-study suite, designed to help you build your personal effectiveness as a manager or leader.

By completing Communication 101 you will be able to:

  • Describe what it takes to be a good all-round communicator.
  • Critically evaluate your communication skills.
  • Explain the importance of good communication and its impact on others.
  • Identify good and bad communication skills.
  • Describe some tools and techniques and how they can be used to improve communication.

This course takes up to an hour to complete and can be accessed on all devices.