This interactive self-study e-learning course provides an introduction to communication. Using a range of realistic examples, scenarios and challenges, it is the ideal starting point to begin building your communication skills.
Communication 101 is for anyone looking for a clear, easy to understand introduction to communication. It is part of the Mind Tools 101 self-study suite, designed to help you build your personal effectiveness as a manager or leader.
By completing Communication 101 you will be able to:
Describe what it takes to be a good all-round communicator.
Critically evaluate your communication skills.
Explain the importance of good communication and its impact on others.
Identify good and bad communication skills.
Describe some tools and techniques and how they can be used to improve communication.
This course takes up to an hour to complete and can be accessed on all devices.