Emotional Intelligence 101


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This interactive self study e-learning course provides an introduction to emotional intelligence. Using a range of realistic examples, scenarios and challenges, it is the ideal starting point to begin building your emotional intelligence skills.

Emotional Intelligence 101 is for anyone looking for a clear, easy to understand introduction to developing your skills. It is part of the 101 Suite, designed to help you build your personal effectiveness as a manager or leader.

By completing Emotional Intelligence 101 you will be able to:

  • Articulate why it's important to build your emotional intelligence skills.
  • Detail what good emotional intelligence practice looks like.
  • Reflect on the skills you need for emotional intelligence.
  • Practise your emotional intelligence skills.
  • Develop an action plan to take your emotional intelligence learning further.

This course takes up to an hour to complete and can be accessed on all devices.