This interactive self study e-learning course provides an introduction to emotional intelligence. Using a range of realistic examples, scenarios and challenges, it is the ideal starting point to begin building your emotional intelligence skills.
Emotional Intelligence 101 is for anyone looking for a clear, easy to understand introduction to developing your skills. It is part of the 101 Suite, designed to help you build your personal effectiveness as a manager or leader.
By completing Emotional Intelligence 101 you will be able to:
Articulate why it's important to build your emotional intelligence skills.
Detail what good emotional intelligence practice looks like.
Reflect on the skills you need for emotional intelligence.
Practise your emotional intelligence skills.
Develop an action plan to take your emotional intelligence learning further.
This course takes up to an hour to complete and can be accessed on all devices.