This interactive self study e-learning course provides an introduction to problem-solving. Using a range of realistic examples, scenarios and challenges, it is the ideal starting point to begin building your problem-solving skills.
Problem-Solving 101 is for anyone looking for a clear, easy to understand introduction to effective problem-solving methodologies. It is part of the 101 Suite, designed to help you build your personal effectiveness as a manager or leader.
By completing Problem-Solving 101 you will be able to:
Implement a range of problem-solving techniques.
Explain how to analyse a problem to find the root causes.
Demonstrate a systematic approach to solving a problem.
Describe how to avoid some classic problem-solving pitfalls.
This course takes up to an hour to complete and can be accessed on all devices.