Problem-Solving 101


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This interactive self study e-learning course provides an introduction to problem-solving. Using a range of realistic examples, scenarios and challenges, it is the ideal starting point to begin building your problem-solving skills.

Problem-Solving 101 is for anyone looking for a clear, easy to understand introduction to effective problem-solving methodologies. It is part of the 101 Suite, designed to help you build your personal effectiveness as a manager or leader.

By completing Problem-Solving 101 you will be able to:

  • Implement a range of problem-solving techniques.
  • Explain how to analyse a problem to find the root causes.
  • Demonstrate a systematic approach to solving a problem.
  • Describe how to avoid some classic problem-solving pitfalls.

This course takes up to an hour to complete and can be accessed on all devices.