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When you communicate assertively, you act fairly and with empathy, not with aggression, bullying or passivity. This takes precision and balance, as well as a strong belief that your rights and needs are as valid as everyone else’s. It’s not always easy to be assertive, but it is a skill that can be learned.
In this Skillbook we show you how you can develop assertiveness by:
- Defining what assertive behavior looks like, and its benefits.
- Identifying how assertive you are.
- Exploring a variety of different assertiveness techniques.
- Learning how to use the LADDER technique to be more assertive when you communicate.
This workbook should help you to feel more confident, and give you a renewed sense of who you are and what you stand for. Most importantly, you will know how to get what you need from now on – in a fair but firm way.
This workbook is a downloadable product.
All our Skillbooks are available for free to Mind Tools Club members. Go to www.mindtools.com to sign up and gain full access.