Negotiation Skills Skillbook


( / )

Please select all options.

When some people hear the word “negotiation,” they think of bitter arguments, where one side emerges victorious and the other suffers defeat. Or, they imagine situations where slick salespeople get what they want, at the expense of customers.

In this Skillbook, we explore the fundamentals of “win-win negotiation.” This is where both parties leave feeling satisfied and enthused by the outcome.

In around one hour, you'll learn:

  • How win-win negotiation works.
  • How to prepare for win-win negotiations.
  • How to negotiate a win-win solution.

By the end of this Skillbook, you’ll have learned the skills you need to negotiate a solution that all parties can support. With these techniques, you’ll be able to demonstrate that negotiation doesn’t have to be confrontational or adversarial. Instead, you can preserve and even build relationships through successful negotiation.

19 pages.

This workbook is a downloadable product. 

All our Skillbooks are available for free to Mind Tools Club members. Go to to sign up and gain full access