The operations department is an essential part of any business. Whether you’re manufacturing products, distributing goods or providing services, this team does the work of the business by transforming inputs (raw materials or information) into outputs (finished goods or services), and delivering them to customers.
Human resources, marketing, engineering, logistics, and finance decisions are all influenced by operational needs. And, whether an organization has a dedicated department or not, operations decisions are made regularly by managers across the organization.
In this Skillbook, we explore operations management and we’ll look at how it supports the growth and development of an organization as a whole.
In around one hour, you'll cover:
The fundamental role of operations.
The skills required to be an effective operations manager.
The challenges of operations management.
This workbook is a downloadable product.
All our Skillbooks are available for free to Mind Tools Club members. Go to www.mindtools.com to sign up and gain full access.